Econet Introduces Ecocash Airtime Credit Service

Econet Wireless Zimbabwe has introduced airtime credit service via EcoCash to assist users in times of emergency.

The innovation which is the first of its kind in Zimbabwe, means that an Econet customer can use EcoCash or the EcoCash App to borrow airtime in denominations from $0,30 cents to $0,75 cents depending on a customer's historical usage.

Econet Wireless is for the first time introducing this airtime credit service which will allow more than 5 million customers to borrow airtime. EcoCash general manager Natalie Jabangwe said given the recent cash shortages being faced in Zimbabwe, this service makes it possible for EcoCash airtime subscribers to quickly purchase airtime in the case of an emergency.

She said repayments can always be made from EcoCash airtime purchases.

Econet Introduces Ecocash Airtime Credit Service

"Customers will be required to have an active line for three months and a minimum airtime balance of 5c at the time they want to borrow airtime. An EcoCash balance at the time a customer wants to borrow airtime is not a requirement to benefit from this service.

"All credit airtime advanced attracts 10 percent service fee which is payable within seven days, on next airtime recharge," said Mrs Jabangwe.

Econet Wireless chief executive Douglas Mboweni said the airtime credit service has been introduced to assist its customers who may sometimes be in urgent need of airtime to make calls.

"Understanding our customer behaviour and meeting their needs allows us to introduce trust based services that deliver value and unparalleled convenience," said Mr Mboweni.

He said the Airtime Credit Service on EcoCash provides a one stop shop for all mobile money services Ecocash, EcoSure insurance, EcoCash loans and now EcoCash airtime credit service, among others.